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Thursday, July 7, 2011
They're Not Just Customers, They're Guests
i'm halfway through my university's inter-session break. i have about 2 months left till the time comes when i need to start attending classes again.
so.....it's now my third week working. ^-^ coming to think of it, it has been quite challenging yet interesting. it's my first time ever to work in my life & it's a job that revolves around customer service. just the idea of needing to perform a task for a job can be a little intimidating for me, especially since i have Z-E-R-O experience or formal knowledge in what i'm currently required to do. sometimes, i can't help but to care about what people have to say about my actions & capabilities. i don't like being bad at anything. who does, right? right?? at the same time, i keep in mind that people can think however they want & their perceptions aren't necessarily the utmost truth. so, it's all good. :D however, being the AB-blood type that i am, i tend to have alternating mood from day to day, or week to week, or so on. i can be happy-go-cutie :p one moment, then the next day, i can be fairly uptight & jumpy. it's kind of random. but it's normal, no worries. ^^v working on it, though. trying to be a better person each day. :)
for my friends (or relatives) who are wondering, i'm working part time at Hilton Kuching's Waterfront Cafe as a waitress. honestly, i felt like a bidan terjun, if you know what i mean. LOL.. on-the-job training was given during my first week. in fact, it's ongoing even till this day. of course, right? duh... :D we shall provide "Hilton experience" to the guests. oh BTW, the meaning behind "Hilton" is Hospitality, Integrity, Leadership, Teamwork, Ownership, & New. (erm...to dear workmates who are reading this, IF i got any of those wrong, please disregard it & tell no one. OK? i'm trying hard to remember what Abg Nabi taught us on the first day. but then, i can be forgetful. i might heard it wrong too. sorry~ maaf~ mianhamnida~ sumimasen~)
love you all...see 'ya!
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