Visitor #
Regular Readers
Showing posts with label hilton. Show all posts
Showing posts with label hilton. Show all posts
Thursday, July 7, 2011
They're Not Just Customers, They're Guests
i'm halfway through my university's inter-session break. i have about 2 months left till the time comes when i need to start attending classes again.
so.....it's now my third week working. ^-^ coming to think of it, it has been quite challenging yet interesting. it's my first time ever to work in my life & it's a job that revolves around customer service. just the idea of needing to perform a task for a job can be a little intimidating for me, especially since i have Z-E-R-O experience or formal knowledge in what i'm currently required to do. sometimes, i can't help but to care about what people have to say about my actions & capabilities. i don't like being bad at anything. who does, right? right?? at the same time, i keep in mind that people can think however they want & their perceptions aren't necessarily the utmost truth. so, it's all good. :D however, being the AB-blood type that i am, i tend to have alternating mood from day to day, or week to week, or so on. i can be happy-go-cutie :p one moment, then the next day, i can be fairly uptight & jumpy. it's kind of random. but it's normal, no worries. ^^v working on it, though. trying to be a better person each day. :)
for my friends (or relatives) who are wondering, i'm working part time at Hilton Kuching's Waterfront Cafe as a waitress. honestly, i felt like a bidan terjun, if you know what i mean. LOL.. on-the-job training was given during my first week. in fact, it's ongoing even till this day. of course, right? duh... :D we shall provide "Hilton experience" to the guests. oh BTW, the meaning behind "Hilton" is Hospitality, Integrity, Leadership, Teamwork, Ownership, & New. (erm...to dear workmates who are reading this, IF i got any of those wrong, please disregard it & tell no one. OK? i'm trying hard to remember what Abg Nabi taught us on the first day. but then, i can be forgetful. i might heard it wrong too. sorry~ maaf~ mianhamnida~ sumimasen~)
love you all...see 'ya!
Subscribe to:
Posts (Atom)


